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Frequently Asked Questions :

How often should filters be cleaned or replaced?
Typically, filters should be cleaned or replaced once a month. Some units are equipped with permanent washable  filters. They can be cleaned according to the instructions supplied by the manufacturer. Some filters are disposed and replaced with new ones. To keep your comfort system in peak condition the filter in that system must be kept clean at all times.


What is a SEER?

There are special names for the efficiency ratings of various types of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER. The higher the SEER rating, the more efficient the unit.

What do rating numbers mean?
The U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating reflects the percentage of energy used efficiently, with a high rating indicating high-efficiency.

Should a thermostat be set to "auto" or "'on"?
Preferably auto. That way, the fan operates only when the temperature requires it. (This is the most used and the most efficient setting.) There are advantages to using the "on" setting. Air is constantly filtered through the unit's air filter and the constantly circulating air results in an even temperature throughout the house.


Can shrubs or flowers be planted around an outdoor unit?
Yes. However, we recommend that plants be no closer than 18 inches to the unit. This allows for plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.

If an outdoor unit needs replacing, should the indoor unit be replaced too?
Yes. Air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient.

How do I know what size unit our house needs?
Ask us. We will consider many factors before making a recommendation. Factors like size of the house, climate, the number and type of windows installed, and insulation in the house.

What is the difference between a split system and a package unit?
A split system uses indoor and outdoor components to provide a complete home comfort system. A package unit or self-contained unit requires no external coils, air handlers, or heating units.

Energy Saving Tips

  • Make sure all ductwork vent registers are not blocked by furniture.
  • Leave all interior doors open at least 2 inches if the room does not have its own return air intake vent.
  • Have a Digital Programmable Thermostat installed.
  • Insulate your attic with high R-value insulation. Rebates available through FPL.
  • Install solar screens, awnings, or plants to shade windows and walls during the summer months.
  • Call FPL and schedule a home energy survey.
  • Keep heating and cooling filters clean and inspect them monthly.
  • Have your heating and cooling system thoroughly cleaned and tuned (not just a check-up) by a reputable company with certified technicians, at least once or twice a year.
  • Contact FPL to see if you qualify for their "On Call" program.
  • Seal ductwork airtight.
  • Turn off all lights, fans, computer monitors, etc. when a room is unoccupied.
  • Replace old inefficient heating and cooling systems with new super-high efficiency models, this would also qualify you for a FPL rebate.
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Copyright 2002 Keep It Cool, Inc.
Last modified: 01/22/05