Frequently Asked Questions :
How often should filters be cleaned or
Typically, filters should
be cleaned or replaced once a month.
Some units are equipped with permanent washable filters. They can
be cleaned according to the instructions supplied by the manufacturer.
Some filters are disposed and replaced with new ones. To keep your
comfort system in peak condition the filter in that system must be kept
clean at all times.
What is a
There are special names for the efficiency ratings of various types of
equipment. Air conditioning equipment is rated by the Seasonal Energy
Efficiency Rating, or SEER. The higher the SEER rating, the more
efficient the unit.
What do rating numbers mean?
The U.S. government requires an efficiency rating of all air
conditioning and heating equipment. The rating reflects the percentage
of energy used efficiently, with a high rating indicating
Should a thermostat
be set to "auto" or "'on"?
Preferably auto. That way, the fan operates only when the temperature
requires it. (This is the most used and the most efficient setting.)
There are advantages to using the "on" setting. Air is constantly
filtered through the unit's air filter and the constantly circulating
air results in an even temperature throughout the house.
Can shrubs or flowers be planted around an
Yes. However, we recommend that plants be no closer than 18 inches to
the unit. This allows for plenty of room for air circulation in and out
of the unit. Without this room for air circulation, the unit could
overheat, resulting in a premature need for service.
If an outdoor unit needs replacing, should the indoor unit be
Yes. Air conditioning and heating units are designed to operate as a
complete, matched system. The efficiency rating is based on the entire
system. Replacing the entire system ensures the system will be reliable
How do I know what size unit our house needs?
Ask us. We will consider many factors before making a recommendation.
Factors like … size of the house, climate, the number and type of
windows installed, and insulation in the house.
What is the difference between a split system and a package
A split system uses indoor and outdoor components to provide a complete
home comfort system. A package unit or self-contained unit requires no
external coils, air handlers, or heating units.
Energy Saving Tips
- Make sure all ductwork vent registers are
not blocked by furniture.
- Leave all interior doors open at least 2
inches if the room does not have its own return air intake vent.
- Have a Digital
Programmable Thermostat installed.
- Insulate your attic with high R-value
insulation. Rebates available through FPL.
- Install solar screens, awnings, or plants to
shade windows and walls during the summer months.
- Call FPL and schedule a home energy survey.
- Keep heating and cooling filters clean and inspect them
- Have your heating and cooling system
thoroughly cleaned and tuned (not just a check-up) by a reputable company with certified technicians,
at least once or twice a year.
- Contact FPL to see if you qualify for their
"On Call" program.
- Seal ductwork airtight.
- Turn off all lights, fans, computer
monitors, etc. when a room is unoccupied.
- Replace old inefficient heating and cooling
systems with new super-high efficiency models,
this would also qualify you for a FPL rebate.